Introduction
Welcome to Cobramag (“we,” “us,” or “our”). We operate our website on the BigCommerce platform and use PayPal, Verabank, ShipperHQ, and ShipStation to process payments and fulfill orders. This Privacy Policy explains what information we collect, how we use and share it, and your rights regarding your information. Please read this policy carefully before using our website.
Information We Collect
We collect information you provide directly when you place an order, create an account, or contact us. This may include:
- Name, email address, billing and shipping addresses, phone number
- Payment details processed by PayPal and Verabank (we never store full card data)
- Order history and purchase preferences
We also collect information automatically when you visit our site:
- Device and browser details
- IP address and geolocation data
- Cookie identifiers and browsing activity
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including payment authorization and shipping
- Communicate order updates, promotions, and customer support
- Improve our website, products, and customer experience
- Comply with legal obligations and prevent fraud
Your payment data is handled by PayPal and Verabank under their respective privacy terms. Shipping details are shared with ShipperHQ and ShipStation solely to calculate rates and manage fulfillment.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember items in your shopping cart
- Understand site usage and improve functionality
- Tailor marketing offers and retargeting campaigns
You can manage or disable cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our site.
Third-Party Services
We rely on the following third parties to operate our store and deliver products:
- BigCommerce: hosts and secures our online store
- PayPal: processes customer payments; subject to PayPal’s privacy policy
- Verabank: provides merchant account services to process credit and debit card transactions; subject to Verabank’s privacy policy
- ShipperHQ: calculates real-time shipping rates at checkout
- ShipStation: manages order import and shipping labels
Each service may collect and process personal information under its own privacy practices. We recommend reviewing their privacy policies for details on their data handling.
Data Security
We implement industry-standard measures to protect your information, including encryption in transit (HTTPS) and access controls. While we strive to secure your data, no method of transmission or storage is completely secure. You acknowledge and agree that we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill transactions and support orders
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
After this period, we securely delete or anonymize your data.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Obtain a copy of your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise your rights or for privacy questions, please contact us at the address below.
California Privacy Rights
Pursuant to California Civil Code § 1798.83, also known as California’s “Shine the Light” law, users of the Service who are California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes if specific circumstances apply. Please note that Staccato does not disclose your Personal Data to third parties for their direct marketing purposes.
Pursuant to California Civil Code § 1798.100, et seq., also known as the California Consumer Privacy Act, and as amended the California Privacy Rights Act (collectively the “CCPA”), users of the Service who are California residents may have additional rights regarding their “Personal Information” and “Sensitive Personal Information” as those terms are defined by the CCPA. Please note that Cobramag does not sell your Personal Information or Sensitive Personal Information. We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others.
Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors. If we learn we have inadvertently collected data from a child under 18, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated “Last Updated” date. Continued use of our site after changes constitutes acceptance of the revised terms.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact:
Cobramag LLC
4001 County Road 233
Florence, Texas 76527
info@cobramag.com
254-239-0058
